Dear users, We present a new questionnaire for research of satisfaction with the statistical products and services provided by NSI. Participation in the research gives you with a real opportunity to tell us what is the most important for you in terms of statistical data, their accessibility, reliability, timeliness and quality. Your opinion and recommendations are important to us and will help us better understand why you are using statistical information and how you evaluate it. The survey results will be published on the NSI’s website in a summarized form. The confidentiality of your answers is preserved. Thank you for completing the questionnaire, for your responsiveness and cooperation. Contacts: Phone: (+359 2) 9857 111 е-mail: [email protected] Please indicate which user group you belong - Select -State sector > Bodies of the legislative, executive and judiciaryState sector > Local authoritiesState sector > EU InstitutionsState sector > Other international institutionsPrivate Sector > IndustryPrivate Sector > TradePrivate Sector > ConstructionPrivate Sector > ServicesPrivate Sector > HealthcarePrivate Sector > Banks and financeScientific and Educational Institutions > Research institutes and organizationsScientific and Educational Institutions > Universities and collegesScientific and Educational Institutions > Schools and othersMedia > Information agenciesMedia > Electronic MediaMedia > RadioMedia > TelevisionMedia > Print mediaMedia > Freelance journalistsOthers > NGOsOthers > Embassies and RepresentationsOthers > Private userOthers > Another not listed In which field is the information you are looking for? (You can select more than one answer.) Business Statistics Demographic and Social Statistics Macroeconomic Statistics Regional statistics and Indicators for Monitoring Environment and Energy Agriculture and Forestry Which way of providing statistical information you USE most often? (You can select more than one answer.) Download data, metadata and methodology Quality reports Using of predefined tables and graphics URL or screenshots Publications Infographics and visualizations Others * Please indicate Which way of providing statistical information you PREFER to use? (You can select more than one answer.) Download data, metadata and methodology Quality reports Using of predefined tables and graphics URL or screenshots Publications Infographics and visualizations Others * Please indicate How often do you use the NSI data? At least once a year At least once a month At least once a week Daily Where did you find the necessary information? (You can select more than one answer.) In NSI’s information systems (Infostat, Foreign Trade, National Register of Populated Places, Statistical Classifications) On dedicated NSI web pages (Digital Library, Census 2011) From published data on the NSI’s website I made a request to provide statistical information I made a phone call Did you need help with searching for statistical information? Yes No Please indicate with whom did you contact? - Select -NSI Head OfficeRSO - Severozapad > PlevenRSO - Severozapad > VidinRSO - Severozapad > VratsaRSO - Severozapad > LovechRSO - Severozapad > MontanaRSO - Sever > RuseRSO - Sever > Veliko TarnovoRSO - Sever > GabrovoRSO - Sever > RazgradRSO - Sever > SilistraRSO - Severoiztok > VarnaRSO - Severoiztok > DobrichRSO - Severoiztok > TargovishteRSO - Severoiztok > ShumenRSO - Yugoiztok > BurgasRSO - Yugoiztok > SlivenRSO - Yugoiztok > Stara ZagoraRSO - Yugoiztok > YambolRSO - Yug > PlovdivRSO - Yug > PazardzhikRSO - Yug > SmolyanRSO - Yug > KardzhaliRSO - Yug > HaskovoRSO - Yugozapad > BlagoevgradRSO - Yugozapad > KyustendilRSO - Yugozapad > PernikRSO - Yugozapad > Sofia DistrictRSO - Yugozapad > Sofia Timeliness of the answer: Immediately Within three working days A week More than a week I did not receive How do you rate communication? I received the necessary information I did not get the information I needed * Please indicate Which statistical products and services provided by NSI have you used? Infostat IS Foreign Trade IS Statistical Clasifications IS National Register of Populated Places Statistical data Metadata and methodology Quality reports Press releases Publications Infographics Digital products Statistics4beginners The Digital Library Census 2011 How do you assess the quality of statistical products and services provided by the NSI? Infostat IS Questions Accessibility Actuality Accuracy Clarity Very good Accessibility Actuality Accuracy Clarity Good Accessibility Actuality Accuracy Clarity Satisfactorily Accessibility Actuality Accuracy Clarity Unsatisfactorily Accessibility Actuality Accuracy Clarity Foreign Trade IS Questions Accessibility Actuality Accuracy Clarity Very good Accessibility Actuality Accuracy Clarity Good Accessibility Actuality Accuracy Clarity Satisfactorily Accessibility Actuality Accuracy Clarity Unsatisfactorily Accessibility Actuality Accuracy Clarity Statistical Clasifications IS Questions Accessibility Actuality Accuracy Clarity Very good Accessibility Actuality Accuracy Clarity Good Accessibility Actuality Accuracy Clarity Satisfactorily Accessibility Actuality Accuracy Clarity Unsatisfactorily Accessibility Actuality Accuracy Clarity National Register of Populated Places Questions Accessibility Actuality Accuracy Clarity Very good Accessibility Actuality Accuracy Clarity Good Accessibility Actuality Accuracy Clarity Satisfactorily Accessibility Actuality Accuracy Clarity Unsatisfactorily Accessibility Actuality Accuracy Clarity Statistical data Questions Accessibility Actuality Accuracy Clarity Very good Accessibility Actuality Accuracy Clarity Good Accessibility Actuality Accuracy Clarity Satisfactorily Accessibility Actuality Accuracy Clarity Unsatisfactorily Accessibility Actuality Accuracy Clarity Metadata and methodology Questions Accessibility Actuality Accuracy Clarity Very good Accessibility Actuality Accuracy Clarity Good Accessibility Actuality Accuracy Clarity Satisfactorily Accessibility Actuality Accuracy Clarity Unsatisfactorily Accessibility Actuality Accuracy Clarity Quality reports Questions Accessibility Actuality Accuracy Clarity Very good Accessibility Actuality Accuracy Clarity Good Accessibility Actuality Accuracy Clarity Satisfactorily Accessibility Actuality Accuracy Clarity Unsatisfactorily Accessibility Actuality Accuracy Clarity Press releases Questions Accessibility Actuality Accuracy Clarity Very good Accessibility Actuality Accuracy Clarity Good Accessibility Actuality Accuracy Clarity Satisfactorily Accessibility Actuality Accuracy Clarity Unsatisfactorily Accessibility Actuality Accuracy Clarity Publications Questions Много добро Добро Задоволително Незадоволително Very good Много добро Добро Задоволително Незадоволително Good Много добро Добро Задоволително Незадоволително Satisfactorily Много добро Добро Задоволително Незадоволително Unsatisfactorily Много добро Добро Задоволително Незадоволително Infographics Questions Accessibility Actuality Accuracy Clarity Very good Accessibility Actuality Accuracy Clarity Good Accessibility Actuality Accuracy Clarity Satisfactorily Accessibility Actuality Accuracy Clarity Unsatisfactorily Accessibility Actuality Accuracy Clarity Digital products Questions Accessibility Actuality Accuracy Clarity Very good Accessibility Actuality Accuracy Clarity Good Accessibility Actuality Accuracy Clarity Satisfactorily Accessibility Actuality Accuracy Clarity Unsatisfactorily Accessibility Actuality Accuracy Clarity Statistics4beginners Questions Accessibility Actuality Accuracy Clarity Very good Accessibility Actuality Accuracy Clarity Good Accessibility Actuality Accuracy Clarity Satisfactorily Accessibility Actuality Accuracy Clarity Unsatisfactorily Accessibility Actuality Accuracy Clarity The Digital Library Questions Accessibility Actuality Accuracy Clarity Very good Accessibility Actuality Accuracy Clarity Good Accessibility Actuality Accuracy Clarity Satisfactorily Accessibility Actuality Accuracy Clarity Unsatisfactorily Accessibility Actuality Accuracy Clarity Census 2011 Questions Accessibility Actuality Accuracy Clarity Very good Accessibility Actuality Accuracy Clarity Good Accessibility Actuality Accuracy Clarity Satisfactorily Accessibility Actuality Accuracy Clarity Unsatisfactorily Accessibility Actuality Accuracy Clarity Do you trust the products offered by NSI? Yes I rather trust I rather do not trust No Proposals for improvement of the NSI products and services: