Dear users, We present a new questionnaire for research of satisfaction with the statistical products and services provided by NSI. Participation in the research gives you with a real opportunity to tell us what is the most important for you in terms of statistical data, their accessibility, reliability, timeliness and quality. Your opinion and recommendations are important to us and will help us better understand why you are using statistical information and how you evaluate it. The survey results will be published on the NSI’s website in a summarized form. The confidentiality of your answers is preserved. Thank you for completing the questionnaire, for your responsiveness and cooperation. Contacts: Phone: (+359 2) 9857 111 е-mail: [email protected] Please indicate which user group you belong to. - Select -Legislative, executive and judicial BodiesLocal authoritiesEU InstitutionsOther international organizationsIndustryTradeConstructionServicesHealthcareBanks and financeResearch institutes and organizationsUniversities and collegesSchools and othersInformation agenciesElectronic MediaRadioTelevisionPrint mediaFreelance journalistsNGOsEmbassies and RepresentationsPrivate userAnother not listed Do you use social networks? No Yes * Please clarify How often do you use NSI data? At least once a year At least once a month At least once a week Daily Did you need assistance in searching for statistical information? Yes No Please indicate with whom did you contacted? - Select -NSI Head OfficeRSD PlevenRSD VidinRSD VratsaRSD LovechRSD MontanaRSD RuseRSD Veliko TarnovoRSD GabrovoRSD RazgradRSD SilistraRSD VarnaRSD DobrichRSD TargovishteRSD ShumenRSD BurgasRSD SlivenRSD Stara ZagoraRSD YambolRSD PlovdivRSD PazardzhikRSD SmolyanRSD KardzhaliRSD HaskovoRSD BlagoevgradRSD KyustendilRSD PernikRSD Sofia DistrictRSD Sofia Timeliness of the feedback? Immediately Within three working days A week More than a week I did not receive How do you evaluate communication? I received the necessary information I did not get the information I needed * Please clarify In which field is the information you are looking for? (You can select more than one answer.) Business Statistics Demographic and Social Statistics Macroeconomic Statistics Regional Statistics and Indicators for Monitoring Environment and Energy Agriculture and Forestry Which statistical products have you used? results of the surveys included in the NSP statistical information, results of the surveys not included in the NSP statistical metadata and methodologies quality reports Which statistical services have you used? periodic provision of statistical information, results of the surveys included in the NSP providing information on user requests providing anonymized data for scientific and research purposes consulting services on the use of statistical information ESDS Help Desk issuance of certificates of economic activity and certification of reports library services Where did you find the necessary information? (You can select more than one answer.) From published data on the NSI’s website In NSI’s information systems (Infostat, Foreign Trade, National Register of Populated Places, Statistical Classifications) On dedicated NSI web pages (Digital Library, Census 2011) I made a request to provide statistical information I made an inquiry over the phone Printed and electronic publications Press releases National Open Data Portal Media and social networks * Please specify Which way of providing statistical information do you use most often (You can select more than one answer.) Download data, metadata, methodology and quality reports Using of predefined tables and graphics URL or screenshots Publications Infographics and visualizations Others * Please specify Was further processing of the statistics provided necessary? How? No Yes * Please clarify Do you trust the products offered by the NSI? Yes I rather trust I cannot decide I rather do not trust No Proposals for improvement of the information products and services provided by the NSI: