The annual growth tendency of the relative share of households with internet access was retained and in 2023, 88.5% of the households in Bulgaria had internet access at home. Over a ten-year period the relative share increased by 31.8 percentage points.
79.8% of the individuals aged between 16 and 74 years used the internet every day or at least once a week at home, work or other places, and the share of people who had never surfed the internet decreased to 11.8%.
The most preferred device to access the internet was the mobile phone (incl. smartphone) which was used by 78.3% of the people, followed by the laptop - 33.5%.
Individuals used the network mostly for communication as 69.0% of them carried out phone or video calls (using applications such as Viber, WhatsApp, Skype, FaceTime, Messenger, Snapchat, Zoom, MS Teams, Webex), 65.4% used instant messaging (using applications such as Viber, WhatsApp, Messenger, Snapchat, Skype, Discord, Telegram) and 64.2% participated in social networks (Facebook, Twitter, Instagram, Snapchat, TikTok, etc.).
